Information We Collect

At oriphelunex, we're committed to protecting your personal information while providing quality financial education services. We collect information that helps us deliver personalised budget coaching and educational content tailored to your learning needs.

• Personal Information: Name, email address, phone number, and mailing address when you register for our programs
• Financial Learning Data: Course progress, assessment results, and learning preferences to customise your educational experience
• Communication Records: Email correspondence, support tickets, and feedback you provide to help us improve our services
• Technical Information: IP address, browser type, device information, and website usage patterns for security and optimisation

How We Use Your Information

Your information helps us create a more effective learning environment. We use collected data to enhance your educational journey and ensure you receive relevant, timely support throughout your budget mastery program.

We also use your information to send course updates, schedule coaching sessions, process payments securely, and provide technical support when needed. Marketing communications are always optional and you can unsubscribe at any time.

Your Privacy Rights Under Australian Law

Under the Australian Privacy Principles (APPs) and Privacy Act 1988, you have specific rights regarding your personal information. We take these obligations seriously and have implemented clear procedures to help you exercise your rights.

Data Security and Protection

We employ multiple layers of security to protect your personal and financial learning data. Our systems use industry-standard encryption, secure servers located in Australia, and regular security audits to maintain the highest protection standards.

• SSL encryption for all data transmission between your device and our servers
• Regular security assessments and updates to prevent unauthorised access
• Staff training programs to ensure proper handling of sensitive information
• Secure backup systems with encrypted storage and limited access controls

Information Sharing and Third Parties

We don't sell your personal information to third parties. However, we work with trusted service providers to deliver our educational programs effectively. These partnerships are governed by strict confidentiality agreements.

Authorised Third Parties Include: Payment processors for secure transaction handling, email service providers for course communications, and learning management system providers for course delivery. All partners must comply with Australian privacy laws and our data protection standards.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide educational services and meet our legal obligations under Australian law. Course completion certificates and academic records are maintained for seven years as required by educational standards.

You can request deletion of your personal information at any time, except for records we're legally required to maintain. We'll process deletion requests within 30 days and provide confirmation once completed. Deleted data is permanently removed from our active systems and backups.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and understand how students interact with our educational content. Most cookies are essential for basic website functionality, while others help us improve course delivery and user experience.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, but won't prevent you from accessing core educational content and resources.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. When updates are made, we'll notify enrolled students via email and post the revised policy on our website with a new effective date.

Continued use of our services after policy updates indicates acceptance of the revised terms. However, we'll always obtain separate consent for any material changes that affect how we handle your personal information.